Pending
Your order has been accepted but has not entered active delivery yet.
Why it happens
It may be waiting in an internal queue or with the assigned provider. Up to 72 h can be part of the normal window.
What you should do
Wait while the order remains within its expected processing window (up to 72 h).
Avoid
Do not immediately place another order for the same target — the counters would overlap.
Related concepts
Processing
The provider/system is preparing the order for delivery.
Article
Delivery time & speed
Quantity ÷ daily speed = minimum days. Everything else about delivery follows from that formula.
Article
My order hasn't started
Your order has been accepted but has not entered active delivery yet.
Article
Still unresolved? Include your order ID and we will take a look.
Open a ticket