What if a provider changes a service?

Speed, capacity, price, availability and guarantees may change — here is how each case is handled.

Speed, capacity, price or guarantees can change; a service can pause or be replaced. New orders follow the new conditions; orders already placed are handled under the conditions they were bought with, whenever the provider allows it.

Can prices change?

Yes — provider costs move in both directions. Future orders reflect the new rate; already-placed orders are not recharged.

What if a service disappears?

It is removed for new orders. An existing order may still finish, or end as Partial/Canceled with the undelivered part credited to balance, depending on the provider.

Related concepts

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