FAQs

FAQs

📘 FAQs – 1Popularity SMM Panel

Partial Status means that only part of your order was delivered. The undelivered portion will be automatically refunded to your balance. This usually happens due to external reasons that prevent full delivery.


❓ What is Drip Feed?

Drip Feed is a feature that allows you to schedule automatic deliveries in intervals.
Example: If you order 2000 Facebook likes and set it to 200 likes every 30 min, the system will split it into 10 runs until 2000 likes are delivered.


❓ How to Place a Mass Order?

Format:

Service ID | Link | Quantity

305|abc|500, 305|def|500, 305|ghi|500


❓ How Can I Resell Your Services?

Becoming an Automatic Reseller with 1Popularity

  • Fully automated system.

  • Add funds and place orders instantly.

  • Access to dedicated support.

  • Expand your business with social media services.


❓ Why is the Refill/Cancel Button Not Working?

  • These buttons are triggers only.

  • Refill works only if the order needs it.

  • Cancel requests are not immediate and may take hours to reflect.


❓ What is the Refill Feature For?

It replaces dropped followers, likes, or views after delivery, ensuring customer satisfaction.


❓ Do You Offer Discounts?

No. Charges are according to the Services Page pricing.


❓ Can I Apply Drip Feed for Mass Orders or API?

No. Drip Feed is not available for mass orders or API requests.


❓ Understanding Order Completion & Cancellation

  • Orders are processed within 24–48 hours.

  • Once completed, orders cannot be canceled.

  • Please consider this timeframe before ordering.


❓ How to Access a YouTube Comment Link?

  1. Find the timestamp next to your username in the comment.

  2. Right-click → Copy Link Address.

  3. Open in a new tab and verify it leads directly to your comment.


❓ Which YouTube Views Service is for Monetizable Videos?

Any service with Monetized in its name.


❓ How to Use Instagram Mentions?

Post your link along with the usernames you want to mention using @username.


❓ Why Are Instagram Impressions Important?

They show reach (how many people saw your post). Brands use this to measure exposure.


❓ How Does the Cancel Button Work?

  • Sends a cancellation request to the provider.

  • May take hours or sometimes cannot be applied.

  • If not canceled after 24h, contact Support.


❓ Why Are Instagram Saves Important?

Each Save increases reach and impressions, boosting your post’s impact.


❓ What Happens to a Canceled Order?

The order value is automatically refunded to your account balance.


❓ Refund Policy

  • No refunds if the order has already been processed.

  • If an order is not delivered, the amount will be refunded to your balance.

  • Fraudulent activity → account may be terminated without refund.

  • If unsatisfied, contact us. We’ll work to resolve your issue, though refunds may not apply.


❓ Delivery Time Delays

Sometimes delays happen due to:

  • Social media algorithm changes.

  • High order volume.

  • Technical issues.
    This means delayed delivery, not cancellation.


❓ Why Shouldn’t I Send the Same Link Twice at the Same Time?

Sending the same link multiple times before the first order finishes can:

  • Cause actions/views not to be counted.

  • Disrupt order tracking.

  • Lead to inaccurate results.